Notice: Important Updates to Payment and Billing Processes
Posted:
Commercial Connection Process
A Commercial Connection may be a Residential property used outside the scope of a Single Family Residential Unit and would be considered Non-Standard, or a truly defined Commercial Entity. Please refer to Key Terms.
To establish commercial service, please fax, or mail to:newservice@txwaterco.com, or mail the required documentation and fees. Contact information is available on our​ Contact page.
Process for New Connection / Construction
All engineered plans must be reviewed, approved, and stamped by Texas Water Co Engineering before the commencement of work.
- Commercial Connection Questionnaire (PDF)
- Water Service-Sizer Questionnaire (PDF), if engineered drawings are not being utilized.
- Service Application and Agreement (PDF)
- Customer Service Inspection Agreement (PDF) Please sign and return with the building completion date
- Applicable Fees.
- Test and Maintenance Form, if a well exists on the property. If you have an existing well, you must install a backflow prevention device before receiving your meter. A Test & Maintenance Report must be submitted before installation.
- Signed Commercial Connection Agreement completed by the Texas Water Services Group and reviewed by the Contracts Administrator.
Wastewater
In certain areas, Texas Water Co. provides wastewater services or may include wastewater charges on your water service bill on behalf of another provider. When you apply for a new service, the Texas Water Cospecialist will discuss with you if this applies to your location.
Process for Existing Connection
- Service Application & Agreement
- Current Valid Photo Identification or Tax ID Number
- Proof of Ownership or Tenancy
- HUD Statement / Buyers Summary Statement
- Closing Disclosure
- Warranty Deeds
- Lease Agreements
- Applicable Fees