Establishing Residental Services
To establish residential service, please determine if you are a brand new construction home or existing services.
Some Texas Water Co areas also provide wastewater services or bill for a third-party provider. Please see our wastewater page to see if your subdivision needs a wastewater application besides your service application.
Determine if a Customer Inspection is needed before we can start services.
To Start Service with an Existing Residential Connection
Email a completed Service Application & Agreement to customerservice@txwaterco.com
To Start brand New Residential Connections / Construction
In certain areas, a new service inquiry may be required to determine the location of the main transmission line.
- Submit the Service Application & Agreement to newservice@txwaterco.com
- Submit the Water Service Sizer Questionnaire (Please fill the form in its entirety as this helps to calculate your water needs)
- Submit the Customer Service Inspection Agreement (Please notate the estimated move-in date under CSI Due Date)
Once all documents are received, we will contact you with cost information, account number, and payment instructions.
Payment for new (non-existing service) connections may be made online here.
