Notice: Important Updates to Payment and Billing Processes
Posted:
Variance Questions:
Variance Questions:
What is a variance?
A variance is a temporary exemption, authorized by Texas Water Company, for individuals who can demonstrate just cause for uses prohibited in the Drought Contingency Plan. Variance requests for new landscaping and/or sod are only accepted during Year-round conditions or Drought Stage 1.
Who can apply for a variance?
Any Texas Water Company customer can apply for a variance. Retail customers must have a current backflow device inspection and a completed customer service inspection to be considered for a variance. Variance requests for new landscaping and/or sod are only accepted during Year-round conditions or Drought Stage 1.