Notice: Important Updates to Payment and Billing Processes
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Meter Types & Meter Reading
Texas Water Co uses two types of meters: analog and digital. Use the photos below to determine which meter is at your service location.
Analog Meters
Digital Meters
iPERL
NEPTUNE
To read your Neptune E-Coder® register, expose the solar panel to sunlight or shine a bright light (i.e., flashlight or cell phone flashlight), and the display will activate. When activated, the LCD will first show a segment test.
Click the photo for further directions
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Reading The Meter
It's easy to read your meter and track your usage. It can often help determine how much water is used daily or weekly. Each time you take a reading, subtract the previous reading to get the usage for that period.
How Is the Meter Read?
Texas Water Co meters read water in gallon increments.
Your monthly bill contains the following meter information:
- The service period
- The previous and current reading
- Number of gallons measured
- Number of days in the billing period
Texas Water Charges in 100 Gallon Increments
We do not begin to charge for usage until 100 gallons have traveled through the meter.
Analog Meter
Digital Meter
You will see 1 in the 10’s place on the digital meter. Because we read in 100-gallon increments, we would consider that number a zero.
Reading Methods
Texas Water Co meters are read by Touch Read Technology or Automatic Meter Reading (AMR), also known as Radio Read.
Touch Read meters use a reading collection device that has a wand attached to it. Contracted meter readers collect the meter read electronically by touching the wand to the sensor on the top of the meter box. This triggers the device to collect the reading, which is then stored in a handheld reading device.
AMR meters transmit meter readings using a radio signal device called an MXU (Meter Transceiver Unit), usually on top of a meter box. The MXU is connected to the water meter and is activated by either a handheld device or a vehicle-transported unit. The reading equipment collects the meter reading for export to the billing system. AMR meter readings are collected by a Texas Water Co employee driving a vehicle equipped with meter reading devices through the service area.