Locate Water Lines
Call before your dig — it is the law!
Anytime you construct a new fence, add a pool, or build any structure on your property, you must know where underground utility lines are. Failure to perform this free service can result in costly repairs to you.
PLEASE NOTE: Do not fence in the water meter when installing a fence along your property.
Before you dig, it is important to contact all the utilities. While you can request the location of underground utilities at texas811.org, please note that water utility lines will not be located. To locate these lines, you will need to contact Texas Water.
(2) business days before digging to locate and identify water lines. There is a utility easement on every property; not all water lines run along the front easement of the property, and some run on the side or along the back easement.
There is no charge to locate water lines. However, if you fail to have Texas Water Co’s water lines located and damage occurs, you will be responsible for all charges, including labor, to repair the equipment.
To request the service of locating water lines, please complete and return the Locate Water Lines Request
Once lines are located, the information is valid for 14 days. Keep any digging or excavation at least 24 inches on either side of the marked line.
If damage occurs, you must call Texas Water immediately.
contact us:
Customer Service: (830) 312-4600