Notice: Important Updates to Payment and Billing Processes
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Conservation/Drought Questions:
Conservation/Drought Questions:
Why are we still in a drought if it's raining?
Although rainfall can provide some drought relief, a single rainstorm typically does not break the drought because water supplies must be replenished in the aquifers and lakes.
Learn more: USGS website
What are ways I can conserve water outdoors?
Visit our Outdoor Conservation Tips page!
What are ways I can conserve indoors?
Visit our Indoor Conservation Tips page!
What are the drought stage triggers?
Texas Water Company (TWC) serves multiple counties with different water systems and water supplies. These differences result in varying drought stage triggers for each county. Please visit our Drought Management page for specific triggers for your area. Examples of triggers include state well levels, groundwater conservation district declarations, U.S. Drought Monitor, rates of precipitation, etc.
What is Texas Water Company doing about construction watering?
All Texas Water Company (TWC) customers must follow the requirements of the Drought Contingency Plan. The TWC provides contractors with treated effluent from our Wastewater Treatment Plant.
Why is Texas Water Company asking me to conserve water while new development is being allowed?
Texas Water Company (TWC) is a regulated water utility responsible for providing safe drinking water to our customers with the role of forecasting the availability of reliable water service based on future projections. TWC will not provide water to new developments outside of our service territory. There are ongoing developments that historically reserved and paid for their water supply. Additionally, because our water supply plan considers the Drought Contingency Plan, every TWC customer must adhere to water use restrictions.