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Water Violation Questions:
Water Violation Questions:
What is a water violation?
A water violation is the use of water that violates the requirements in the Drought Contingency Plan. Examples of violations include:
- Outside watering on wrong day or time
- Unrepaired water leak
- Water run-off of any kind
I received a violation. Why?
You received a water violation for not following Texas Water Company’s current Drought Contingency Plan (DCP). The DCP includes a watering schedule, water restrictions, and prohibits water waste. If you believe your irrigation system is set properly, we encourage you to review your irrigation system controller because irrigation system controllers can reset to factory default program settings if there are battery issues or power outages.
How do I report someone for not following the drought rules?
Use our water violation form to report a homeowner or business violating the Drought Contingency Plan.
What happens when I receive a violation?
You will receive a notice from Texas Water Company (TWC). The goal is to protect the water supply and after several attempts to resolve the water violations, TWC will install a flow restrictor in the customer's service line. Customers are responsible for the cost of installation and removal up to $100.00.
What is a water flow restrictor?
A water flow restrictor is a device that decreases the internal diameter of the water service line and reduces the quantity of water able to flow through the line.
Are there any exceptions to outside watering during a drought?
Water use necessary to sustain livestock and/or vegetable gardens and fruit orchards, primary for household use, are exempt.